Terms & Conditions

The following terms apply:
 
 'Owner' shall mean Chase The Wild Goose Holidays, also t/a 'The Lodge at Lamont' and 'Lamont Lodges by Chase The Wild Goose'
 'Customer' shall mean the individual who made the booking
 'Tenants' shall mean the Customers party, group or family members
 
 CONTRACT:
 
 When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent by post or email.
 
 GENERAL TERMS
 
 1. The Customer warrants that the properties let are to be used for the purposes of a holiday and so accepts that the letting is a holiday let to which Section 12(2) and paragraph 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply, namely, "a tenancy the purpose of which is to confer on the tenant the right to occupy the house for a holiday."
 2. The Customer shall not sub-let the premises or any part thereof.
 3. The number of people occupying the premises shall not exceed the number stated in the booking correspondence. In exceptional cases the owners may give permission for extra people to occupy the premises, in this case there will be an additional charge at the owners discretion.
 4. The Customer binds and obliges himself to vacate the hired premises without demand at the termination of the period of hire and at the stipulated time.
 5. Dogs are not to be left unattended in the property. They must be kept under strict and proper control at all times. Animal hairs MUST be removed from carpets and furniture. Pets are NOT allowed in bedrooms or on furniture.
 6. The Owner has the right to enter the property at any reasonable time for the purpose of inspection, repair work, etc.
 7. A security deposit of £60 is chargeable against the customer’s debit or credit card in the event that loss is incurred by The Owner in respect of additional cleaning, replacement of keys, fumigating, breakages (minor breakages of crockery or glassware as a general rule are not charged), unnecessary inconvenience and general misuse of the facilities by customers or guests. Guests leaving beyond 10.15am will incur an additional minimum £40. In the event that Chase The Wild Goose Holidays incurs excessive cost or loss of rental income due to unreasonable damage there is reserved a right to take payment from the customer’s card in compensation
 8. In the following instances there will be additional charges:
 a. For breakages, loss or damage: The Customer should report any deficiency which they notice on arrival, and any which occurs during their stay. Where appropriate, the Customer will be liable to pay the replacement cost of the item broken, lost or damaged.
 b. When Tenants leave the house, furniture or equipment dirty. The house will be in a clean condition on your arrival, and Tenants must leave it in a like condition. The right is reserved to make a charge for additional cleaning if the property has not been left reasonably clean.
 c. When Tenants arrive early or overstay the departure time: Time is required between tenancies in order to check the house before the next Tenants arrive. Occupation of the house will be given at 4pm of the first day of the let. The house must be vacated by 10am on the last day of the let. The right is reserved to charge for an extra day if tenants arrive before 4pm or have not left by 10.15am (see 7. above).
 9. A £100 deposit is payable to secure a booking. The balance of the full rental payment is due 6 weeks prior to arrival. Failure to pay the balance when due may result in cancellation with no further liability on the Owner. The deposit is not refundable upon cancellation.
 10. Short breaks of less than one week are to be paid in full and no refund will be due upon cancellation
 11. Cancellation: Our cancellation terms are as follows:
 A contract is constituted once a booking has been confirmed. Upon cancellation the booking deposit will be retained. In the event that the balance of payment is not received 42 days before the arrival date the owner reserves the right to charge from the customer’s debit or credit card the remaining balance due. In the event of cancellation within the 6 week period before arrival no refund will be made, except in the event that the accommodation can be re-let when there will be a refund of all payments made less the £100 non-refundable deposit and a £50 re-letting charge. In the event that the Owner has to cancel for reasons their beyond control all monies paid will be fully refunded and there will be no liability on them whatsoever for any consequential loss incurred to the Customer
 12. The Customer shall undertake to prevent any member of his / her party from causing a nuisance or disturbance to other residents.
 13. The Customer undertakes to leave the hired premises secure if left unoccupied during the period of let.
 14. The Customer undertakes to relieve the Owner from any liability for damage or injury, however caused, by any member of his party.
 15. The Owner, his agents or employees, accept no responsibility for loss, injury or damage to any member of the Customer's party or their property, howsoever caused, arising in any manner out of the let of the premises.
 16. SMOKING is STRICTLY FORBIDDEN in the accommodation
 17. Prices/allowances are subject to change. Guests should check current prices when booking.
 18. The Owners are unable to accept responsibility for any unforeseen problem arising during the holiday which is beyond their control but will take all reasonable steps to ensure such problem is rectified as quickly as possible.
 19. Disclaimer: The Owners have taken every care to ensure the accuracy of property descriptions on their website and in their brochure, and all information is provided in good faith and is believed to be correct.
 20. In the event that any individual term or clause stated in this contract is not permissible by law, the remainder of the Contract shall remain valid.
 21. This Agreement shall be governed by and construed in accordance with the Laws of Scotland and shall be subject to the jurisdiction of the Scottish Courts.
 22. This does not affect your statutory rights.
 
 Please Note: When you submit a booking via our online reservation system you will receive an automatically generated booking summary by email to the email address you provide in the booking form. This does not form a contract between us. A contract shall only arise when your booking is subsequently confirmed in writing via a letter of confirmation sent by post or email.